Home / ..  / ..  / Case Studies / Tough™  

- suppliers of ruggedised computer equipment for   Defense communication and Public safety /  Utility companies.

 

Operating in Australia's competitive IT market Tough™ provide an extensive range of mobile ruggedised computer systems designed to operate in extreme environments, without foregoing the performance and features found in many commercial off the shelf (COTS) products.

Tough™ primarily cater for specialised applications required by defence, secure communications and public safety/ utility organisations. 

The principles of the company have over 10 years experience in supplying rugged computer systems to defence and many other organisations.

  

  

Brief

To formulate and implement a staged e.Business offering within tight budgetary and time constraints.

In Brief

Formulate and implement scalable e.Business offering

Co-ordination of client, suppliers across Sydney and London
Implement Stage One
Rapid turnaround of Stage One - One Week
Development of further Stages
Ongoing consulting relationship

Solution

Through co-ordination between its Sydney based client and Tac-Tik offices in Sydney and London a staged implementation was developed with stage one being completed within one week of the initial enquiry. 

Clear communication and co-ordination between Tough™, its suppliers and the defense department ensured accurate information and permissions of use throughout the site. Stage one consists of a templated product based web site which would allow Tough™ internal staff to add additional content. Additional training materials were supplied to Tough™ along with online support. Upon completion of Tough™'s internal content insertion site maintenance to ensure uniformity was also fulfilled by Tac-Tik's London team

Further stages include full databasing of the site, online product enquiries, purchasing and building of systems as well as a client area.

"On time, on budget. Tac-Tik
 provided us a flexible solution 
which will allow us to grow to our 
fullest potential"

Frank Bryan
Managing Director


 

Conclusion

Leveraging off time zone differences Tac-Tik  were literally able to work 24hrs+ a day to ensure the project was completed on time and budget. Daily meetings by the Tac-Tik Sydney team with the client with development in London ensured that any changes made by the client during their day were completed by next morning thus ensuring rapid and accurate fulfillment and delivery.

For more information on Tough™,  its products and services please go to http://www.tough.com.au   

 

  TO TOP OF PAGE  PREVIOUS PAGE